Quality of Work Life (QWL) Measurement

Dissatisfaction with working life is a problem, which affects almost all workers at one time or another, regardless of position or status. The frustration, boredom, and anger common to employees, disenchanted with their work life, can be costly to both individual and organization. Many managers seek to reduce job dissatisfaction at all organizational levels, including their own. This is a complex problem, however, because it is difficult to isolate and identify all of the attributes, which affect the quality of working life.
                                                                                    Richard E. Walton

The sustained vitality and profitability of any company is clearly linked to the satisfaction of its workforce. This is intuitively obvious, and the research is compelling.  A company that does not measure and improve employee satisfaction may quickly face increasing turnover, declining productivity from the people that remain, and a limited ability to attract and retain qualified replacements.  Employee satisfaction and the quality of work life directly affect a company’s ability to properly serve its customers, and if it is not measured, it can not be effectively improved nor maintained.

We can help. Synergy Dynamics will assist you in your efforts to isolate and identify those attributes, which affect quality of work life within your company. We will provide customized QWL Measurement, which includes education, questionnaire development, testing, implementation, and analysis. Upon completion of our work, we will present a report that identifies specific drivers of overall employee satisfaction, allowing for targeted and more effective strategies, aimed at the continuous improvement of work life for your employees.

Our customized QWL measurement will help you efficiently and effectively allocate those resources targeted to enhance the productivity and stability of your workforce. QWL measurement will complement your efforts to create:

• Positive employee attitudes toward their work and the company
• Increased productivity and intrinsic motivation, and
• Enhanced organizational effectiveness and competitive advantage.

We look forward to assisting you with Quality of Work Life Measurement.